Lost Password Help

If you are unable to remember your password, please enter in the box below your email address that you used when you signed up for Japan Centre (On-Line) Ltd.

We will then send you an email with full instructions on how to set a new password to enable you to log in.


Please note that the password reset email may take a few minutes to arrive at your email address.


If you are having any problems attempting to reset your password or cannot remember your email address, please contact us at enquiry@japancentre.com so we can assist you further.

Why can't you send me my old password?

We store your password encrypted on our servers using 512bit one-way encryption. This security step also prevents us from directly reading and retrieving your password should you misplace it.

If you have any queries about our Security Policy you should contact us by e-mail enquiry@japancentre.com.